1. Data we collect
We may collect data you provide directly, data generated by your use of the platform and technical information needed to operate, secure and improve the service.
- Registration data such as name, email, phone number, company details and billing information.
- Operational data entered into the platform, such as work orders, vehicles, expenses, photos, notes and production metrics.
- Usage and device data such as IP address, browser, operating system, visited pages, access logs and navigation events.
2. How we use data
- Provide platform access, authenticate users and keep accounts working properly.
- Process trials, subscriptions, billing, renewals and service-related communications.
- Improve features, fix issues, prevent fraud and strengthen operational security.
- Respond to support requests and maintain essential account communications.
3. Information sharing
We do not sell your personal data. We may share information only when necessary to operate the service or comply with legal obligations.
- Service providers for hosting, infrastructure, analytics, authentication, payments and support operations.
- Public authorities when required by law, regulation or valid legal order.
- Partners involved in corporate transactions such as merger, acquisition or reorganization, subject to applicable safeguards.
4. Legal bases and retention
We process data based on contract performance, compliance with legal obligations, legitimate interests compatible with SeasonFlow operations and, when applicable, your consent.
We retain data for as long as needed to fulfill the purposes described in this policy, meet legal requirements, resolve disputes and preserve essential security and audit records.
5. Cookies and similar technologies
We may use cookies and similar technologies to remember preferences, measure performance, keep sessions active and understand how the site and platform are used.
You can manage cookies through your browser, but some features may not function properly if they are disabled.
6. Information security
We adopt reasonable technical and organizational measures to protect data against unauthorized access, loss, destruction, alteration or improper disclosure.
No system is completely immune to risk. For that reason, we also recommend that you keep credentials secure and quickly report any suspected misuse of your account.
7. Your rights
Depending on the applicable law, you may request access, correction, update, portability, anonymization, restriction of processing or deletion of personal data.
You may also request information about data sharing and withdraw consent when consent is the legal basis for processing.
8. International transfers
Because we use infrastructure and vendors that may operate in different countries, your data may be processed outside your place of residence.
When that happens, we will take reasonable steps to ensure an appropriate level of protection consistent with applicable law.
9. Changes to this policy
We may update this Privacy Policy to reflect legal, operational or product changes. When the update is material, we will publish the new version with a revised effective date.